Index Operations Technical Lead - Assistant Vice President

Entity:  Singapore Exchange

Singapore, SG

Job Function:  Data, Connectivity & Indices
Job Type:  Permanent (HC)
Req ID:  865

Job Summary

SGX is seeking an Index Operations Technical Lead who is part of a versatile team that develops, manages, and distributes indices for SGX’s client base. The successful incumbent will work with respective stakeholders to ensure flawless execution and best practice; and participate in design, testing, and implementation of index solutions across our technology platforms to address new client requests, and enhance operational efficiency.

Job Responsibilities

  • Daily management of equities and futures-based indices across global markets, overseeing the day-to-day operations of the Day and Night Shifts for the team.
  • Supervise the implementation of corporate actions and index rebalances in a timely and accurate manner.
  • Serve as a primary escalation point in handling exceptions and follow through to ensure proper resolutions.
  • Act as point of contact and subject matter expert, providing mentorship and guidance to team members.
  • Define technical requirements for automation and process improvement of operational tasks.
  • Engage team members to share best practices and improve end-to-end outcomes for index clients.
  • Identify procedural risks and implement systemic measures to mitigate risks.

Job Requirements

  • Minimum Bachelor’s Degree, preferably in Finance, Mathematics or Engineering
  • 5+ years of work experience in middle or back-office functions within the banking and finance industry
  • Exceptional analytical skills, comfortable working with large amounts of data and quantitative algorithms
  • Experience in building, innovating, and improving processes
  • Demonstrated success in working within time constraints to meet critical business needs, while ensuring that service requirements are met
  • Experience identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
  • Excellent communication, both verbal and written to convey operational status, updates on issues, and business drivers during periodic reviews
  • Experience in facilitating "win-win" situations, working with others to achieve positive outcomes and resolving conflicts.
  • Advanced Excel skills (VBA & Macros, Power Query)

Preferred Qualifications

  • Strong knowledge with vendor terminals and data feeds such as Bloomberg, Refinitiv and Factset
  • Python programming skills
  • Proven ability to influence others without having positional authority
  • Ability to deep dive and develop innovative ideas for process enhancements

Job Segment: Operations Manager, Equity, Business Process, Operations, Finance, Management