Assistant Vice President, Team Lead Business Support, Operations & Market Services

Job Responsibilities

• Provide operations support to SGX Business Units
• Work with SGX stakeholders to bring in /centralize appropriate processes into the team
• Continuously review team processes to identify areas for standardization and streamlining to drive efficiency/increase productivity
• Manage the team and load-balance to perform the team’s processes according to agreed SLAs
• Lead and provide guidance to team members and ensure they are appropriately trained
• To continously update the team's knowledge to support new system changes, processes or enhancements

Job Requirements

• Hands-on, experienced and mature people manager
• Possess good communication skills and stakeholder engagement
• Financial institution operational background will be an advantage
• Demonstrated expertise in managing disparate processes and in process streamlining
• Ability to deal with details and think at strategic high level as required by context